Privacy Policy
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, the General Data Protection Regulation (GDPR), and Spanish legislation established by Organic Law 3/2018 of 5 December on Personal Data Protection and Guarantee of Digital Rights, through this privacy policy we want to inform you about the data processing we carry out within the different sections of our website,https://easy.trainingym.com/home/fitness-academy-fam .
[Insert data controller here] is committed to the security of personal data. When we ask you for personal information by which you can be identified, we assure you that it will only be used in accordance with the terms of this document.
Who is the data controller?
All data provided in the various data collection forms to respond to your requests for information, contract services and products, purchase a product in our online store, subscribe you to newsletters, participate in promotions and contests, or book activities, are processed by: [Insert the data controller here] , Degollado Sur 728, Colonia Obispado , Tax ID [Insert the tax ID here] , Telephone: , Contact email: For the management of information, contracting, and user registration, [Insert the data controller here] has entrusted Intelinova Software, as the Data Processor, with the management of this data stored and processed at+52 (81) 1095 4019 info@fitnessacademy.com.mx. https://easy.trainingym.com/home/fitness-academy-fam.
Who can provide us with data?
User access to the websitehttps://easy.trainingym.com/home/fitness-academy-fam may involve the processing of personal data. By accessing our website, you represent that you are of legal age and that all the data you provide, whether mandatory for the information you request, is truthful and accurate. You provide this data voluntarily.
Data of Minors
All contact and/or registration forms, as well as the content of the website and/or applications, are not directed at individuals under 16 years of age. Therefore, in the case of individuals under 16 years of age, their parents and/or guardians must authorize the processing of the minor’s data.
Data Accuracy
Users will be responsible, in any case, for the accuracy of the data provided and are responsible for notifying [Insert the responsible party here] of any changes to said data, with [Insert the responsible party here] being exempt from any liability in this regard.
What data do we collect?
[Insert data controller here] collects your personal data through various means. Specifically:
- Information you provide to us: We collect the personal information you provide to us through our website(s) and/or applications, email, mobile phone, in the various contracts you may sign with us, when you fill out a form, among other ways.
- Information we collect from your visits to our websites: Through the use of cookies, which provide us with information about how users use our website (most visited sections), but without identifying individuals, in order to detect possible errors on the website. We also collect information about user activities and comments made about us.
In any case, the information we collect includes: first and last name, address, email and telephone number, national identity document number, date of birth or age, and gender. We may also collect bank details, interests, or objectives related to our services. Occasionally, for some services, we request health information.
What do we use the personal data you provide us for?
[Insert the responsible party here] will use the information provided for the following purposes:
| Purpose | Description | Legal Basis |
|---|---|---|
| Web User Registration | If you decide to register as a user, we will need to process your data to identify you as a user and give you access to the functionalities of our website. | The legal basis for processing is your initial consent at the time of user registration, and your data will subsequently be processed for the execution of the terms that govern the use of our website. |
| For the development and execution of the contract | Management of the registration process as a user/member. Sending documentation related to the Center via email. Managing the registration payment and invoicing of contracted services within the agreed deadlines. Addressing all queries, suggestions, doubts, and complaints that may arise in our contractual relationship. Contacting the user/member during the contractual relationship (for example, if a class is canceled, delayed, or other issues). Booking facilities, classes, and services | The legal basis for processing your data is the performance of the sales or service contract between you and us. We also use legitimate interest to carry out the necessary checks to prevent and detect fraud. |
| For purchases you make on our website | Managing your registration and customer area (name, surname, email address, and contact phone number, as well as your password once registered). Managing payments for purchases. Shipping purchased products. Managing returns and cancellations. | The legal basis for this processing is the contractual relationship established when purchasing a product, service, or activity in our online store. |
| Responding to your inquiries | Managing inquiries, questions, suggestions, and complaints that you send us through the website, email, or any other means of communication that connects us with the user. | The legal basis for this processing is your consent, provided when you voluntarily contact us. You can revoke it at any time. |
| Accident insurance | Managing accident insurance on the premises. | The legal basis for this processing is the user/member’s consent. |
| Contests, Promotions | Managing your registration in contests, promotions, and/or offers that we organize and, where applicable, sending you the prize. | The legal basis for this processing is your consent when registering for our contests and promotions. |
| Newsletter subscription | Managing your subscription and sending newsletters and communications by any means, including email | The legal basis for this processing is your consent when you subscribe to our newsletters. You can revoke this consent at any time. |
| Usability and Quality Analysis | We will process your browsing data for analytical and statistical purposes so that we can improve our website and adapt it to the way our users access and navigate it. | The legal basis for this processing is our legitimate interest in analyzing usability and user satisfaction when browsing our website. |
| For compliance with our legal obligations | We will process data to comply with our legal obligations, such as tax obligations, consumer protection, handling complaints, and managing rights. | We will process data based on our legal obligations. |
| Participating in Surveys | Managing your participation in surveys to improve our services. | The legal basis for this processing is your consent. |
How and where is the information shared?
We inform you that we share your data with third parties necessary to fulfill the aforementioned purposes (banks and public administrations) for billing and compliance with our legal obligations. These providers only have access to the data necessary to perform their function. We may also grant access to our service providers, who allow us to fulfill these purposes under our instructions.
How long do we keep your data?
The personal data provided will be kept for as long as necessary for the purpose for which it was collected, as well as to comply with our legal obligations and to defend our interests.
Security of your data
[Insert data controller here] places great importance on the security of all personally identifiable information. We make efforts to improve the security of our website and its functionalities. We have implemented security measures to ensure confidentiality and prevent any loss or misuse.
Electronic Communications
[Insert data controller here] , pursuant to Law 34/2002, will not send advertising or communications for commercial purposes without the prior request or consent of users. If users have requested these communications, they may unsubscribe at any time.
International Data Transfers
All the data we collect is processed on servers located in Europe. However, data may be transferred outside the European Economic Area, always under appropriate safeguards.
Your Rights and Access to Information
In accordance with current regulations, you have the right to withdraw your consent, access, rectify, erase your data, object to its processing, restrict its processing, and request data portability. Furthermore, you can contact the Spanish Data Protection Agency for any complaint
How to exercise your rights?
You can request, free of charge, to exercise your rights by letter or email, along with a photocopy of your ID card/residence permit/passport, by writing to: [Insert the responsible party here] Address:Degollado Sur 728, Colonia Obispado Tax ID: [Insert the tax ID here] Telephone: Email: Data Protection Officer: protecciondatos@intelinovasoftware.com+52 (81) 1095 4019 info@fitnessacademy.com.mx
Changes to the privacy policy
From time to time, we may modify or adapt our Privacy Policy, and any changes will be communicated to our users
